What's included
Every service you need to travel with confidence
RoamAid combines live human agents, real-time translation, and proactive safety check-ins into one flat-rate plan — so you're never alone when something goes wrong abroad.
One plan. Three layers of protection.
Whether you need a translator at a foreign hospital, a safety check-in sent to your family, or an emergency contact notified the moment something goes wrong — RoamAid has you covered from the moment you land to the moment you're home.
Voice & Phone Assistance
Reach a live, multilingual RoamAid agent by phone or WhatsApp any time of day or night. No bots, no hold queues — just a real person ready to assist you with any safety situation abroad.
Get ProtectedWhat's included
- 24/7 access to live agents in 93+ languages
- Real-time interpretation for medical, legal, and travel situations
- Embassy and consulate contact assistance
- Connecting you to any services abroad with a live interpreter on the line
- Agent stays on the line until the situation is resolved
SMS Safety Check-ins
Automated check-in texts keep you safe and your loved ones informed without any effort on your part. If you miss a check-in, after 2 attempts RoamAid escalates immediately — so silence never goes unnoticed.
Get ProtectedWhat's included
- Scheduled check-in texts sent to your phone at agreed intervals
- WhatsApp check-ins available as an alternative to SMS
- Missed check-in triggers automatic escalation protocol
- Customizable check-in frequency during signup
- Works worldwide with any mobile connection
Emergency Contact Notification
Designate someone back home to be notified if a real emergency occurs or you fail to respond to check-ins. RoamAid contacts them directly — with clear, calm information — so your family is never left in the dark.
Get ProtectedWhat's included
- One designated emergency contact registered during signup
- Notified immediately when an emergency is confirmed or if you miss a check-in twice
- Provided with your location, situation summary, and next steps
- Ongoing updates until the situation is resolved
- Available in any language your contact speaks
What RoamAid actually is
Not insurance. The person you call when something goes wrong.
RoamAid isn't travel insurance. It's a live human on the other end of the line — ready to bridge the gap between you and the assistance you need, in any language, anywhere in the world.
Emergency reminder
In an immediate or life-threatening emergency, call your local emergency services directly. If you don't know how to reach them or need assistance communicating, call or text RoamAid and we can connect you with the appropriate local service.
Traveling alone? RoamAid watches over you 24/7.
With multilingual interpreters available around the clock, you're never truly on your own — no matter where in the world you are.
RoamAid will:
- Send you scheduled check-in messages throughout your trip
- Communicate with you in your language
- Connect you to local police with a live interpreter on the line
- Connect you to local medical emergency services with a live interpreter
- Notify your emergency contact about your situation
- Locate your embassy and connect you with it
- Contact your hotel with a live interpreter
- Arrange transportation
- Stay connected with you until your situation is fully resolved
You don't have to know who to call, what to say, or how to communicate.
Just call or text "SOS" to RoamAid. We'll connect you with the appropriate local service — police, emergency medical services, hospitals, embassies, consulates, security personnel, or other local assistance providers — and facilitate communication with a professional human telephone interpreter.
RoamAid is not 911, a police department, ambulance service, hospital, medical provider, embassy, consulate, or government emergency service. RoamAid does not control the response, availability, decisions, or actions of local authorities or other third-party service providers.
“We are here. You're not alone.”
Your personal safety companion — anywhere in the world.
Travel anywhere. Assistance is always with you.
Whenever you travel, RoamAid has your back. Safety, check-ins, 24/7 live agents, translation, location assistance, and family notification — all in one plan.