How RoamAid Works
From registration to real-time assistance abroad — here's exactly what happens when you travel with RoamAid.
Register & Pay Once
Sign up online in under five minutes. Pay a single flat fee of $19.99 — no subscription, no recurring charges. Your coverage activates immediately and lasts for your entire trip, up to 30 days.
- Enter your travel dates and destination countries
- Provide your mobile number for the trip
- Add an emergency contact we can notify if needed
- One-time $19.99 fee — no auto-renewal, ever
Set Up Your Check-In Schedule
Tell us how often you want to check in — daily, every other day, or at key moments in your itinerary. We'll send you a simple text at your chosen time. All you do is reply.
- Choose daily, every-other-day, or custom check-in frequency
- Set your preferred check-in time in your local time zone
- We send a text — you reply Y or YES to confirm you're safe
- 2 Missed check-in triggers an immediate agent follow-up
Configure Your Emergency Contact
Designate one trusted person back home. If you miss a check-in and we can't reach you, we contact them immediately — so someone who knows you always knows you're okay.
- Provide your emergency contact's name and phone number
- They receive a notification only if we can't reach you
- No spam — they're only contacted when it matters
- Update your contact at any time from your account
Access a Live Agent or Translator Anytime
Day or night, in any country, you can reach a real human agent by text or call. No bots, no hold queues, no language barriers. Our agents speak 93+ languages and are trained for travel emergencies.
- Text or call your dedicated RoamAid number 24/7
- Reach us via WhatsApp — call or message your agent directly from anywhere with an internet connection
- Agents stay on the line until the situation is resolved
- Real-time human translation in 93+ languages
- Connecting you with police, medical services, embassy, consulate and other safety services
Emergency Escalation
If a situation escalates — medical emergency, arrest, natural disaster — your agent immediately connects you with the right local resources: hospitals, embassies, local emergency services, and your emergency contact.
- Direct connection to local emergency services in your language
- Embassy and consulate contact for your home country
- Connection you to local police or any other services with a human translator of preferred language
- Simultaneous notification to your emergency contact
Common Questions
Ready to Travel with Confidence?
One flat fee. No subscription. Full coverage for your entire trip.
Get Protected — $19.99